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i forgot my username and password to unblock my phone

my mtn steppa blocked it says i have entered too many patterns
asked Apr 29, 2014 in MTN Steppa by sibusiso masangani

1 Answer

0 votes
Hi Sibusiso. Do you have a Google Account setup on your phone? MTN Steppa uses Android as it's operating system, and if you have a Google Account setup, you will be able to reset it by following these instructions: http://support.google.com/android/bin/answer.py?hl=en&topic=2500700&ctx=topic&answer=2569768


If this doesn't help, you need to do a factory reset as explained in this answer: http://mobilehelponline.co.za/index.php?qa=266&qa_1=how-do-i-reset-my-mtn-steppa-i-forgot-my-password
answered May 2, 2014 by Administrator Master (12,090 points)

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