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Blackberry Curve 8520 reboot and stops at 75%

asked Dec 26, 2013 in Blackberry by sabrie (980 points)

1 Answer

+1 vote
 
Best answer

Hey

That sounds much like corrupted OS files and thus the device's software will require updating. The following explains how the updating can be performed using Blackberry Desktop Mananger.

To force the detection of the BlackBerry smartphone using the application loader tool, complete the following steps:

Warning: The following procedures delete either all data, or all data and applications on the BlackBerry smartphone.

BlackBerry Desktop Software 6.0 to 7.0:

  1. Remove the battery from the back of the BlackBerry smartphone.
  2. Connect the BlackBerry smartphone to the computer using a USB cable.
  3. Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get UpdateUpdate Later or View other versions
  4. Click Get Update to install the recommended software version or View other Versions to manually select the version you wish to install and click Install.
  5. In the Update Options screen there is the option to enter the email address to be notified in future when there may be new software versions available. 
    1. fill in the checkbox and enter the email address in the text field to receive email notifications
    2. uncheck the checkbox and leave the text field blank to not receive updates.
  6. Reinsert the Battery which was removed in step 1
  7. Click Install Update
    Note:
     there may be a prompt to activate the device wirelessly after the upgrade.

 

answered Dec 26, 2013 by SuperUser Master (10,550 points)
selected Dec 27, 2013 by sabrie

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